Appointment Process

“We love everything about Livonia Veterinary Hospital. Everybody is friendly, knowledgeable, and caring. They go above and beyond expectations.” -Jim & Mary, Geneseo

Please contact 585-346-3810 to make an appointment.

We open every day at 8:00am. Our phones are answered starting at 8:30am to allow time for morning admissions. On surgery days, patient admission is between 7:30 and 8:15am. For your convenience, as well as that of other clients, office visits are by appointment only.

Transporting Your Pet & Arrival For Appointments

For your safety, as well as your pet’s, please have your pet on a leash or in a carrier. (A cardboard box with good ventilation is an adequate substitute for cats). Click here for transportation tips for your feline from Dr. Marty Becker. If you suspect your pet may have a communicable disease, let us know you’re here while your pet waits in the car. We will then bring you directly into the exam room when it is time to be seen. Clients in the reception room will also appreciate these extra steps.

Have a pet that is anxious for their appointment? Please ask our receptionists for a towel or bandana sprayed with stress relieving pheromones- Adaptil (for dogs) or Feliway (for cats). The transformation is often remarkable!

Fees And Payment

Our fees are determined by the time and expertise involved in your pet’s care, along with the medications, equipment and supplies that are used to render the services. When your pet is undergoing testing or hospitalized, we do our best to generate accurate treatment plans, including estimated costs. When your pet is hospitalized, we encourage you to call for daily progress updates. At that time you may also check on your bill.

In an effort to keep our costs down, and therefore yours, payment is due at the time your pet’s care is provided. For your convenience, in addition to cash and checks, we accept Visa, MC, Discover and debit cards. You may also apply for Care Credit through our office.

“The expertise and care taken is stellar. In addition, their concern with cost for services rendered on an ongoing basis, in today’s environment, is greatly appreciated. Gladly drive to utilize their office.” -Jeff & Lisa, Rochester

Location Hours
Monday8:00am – 7:00pm
Tuesday8:00am – 7:00pm
Wednesday8:00am – 7:00pm
Thursday8:00am – 7:00pm
Friday8:00am – 5:00pm
Saturday8:00am – 12:00pm
SundayClosed

For your convenience, as well as that of other clients, office visits are by appointment only. On surgery days, patient admission is between 7:30 and 8:15am.